Returns & Exchanges
At Moroccanoil, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return window for products purchased directly through our website.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to begin the process.
Print Your Label
Select the items you wish to return, download your prepaid shipping label, and securely pack the products in their original packaging.
Drop Off Package
Take your package to any authorized carrier location or schedule a pickup to send your items back to our warehouse.
Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing